People Facing

These roles offer a fantastic opportunity to support people in your local community, gain experience of working within a health and social care environment and develop your existing skills.  You will be supported by your local volunteer co-ordinator throughout your time as a volunteer, as well as by staff within the specific teams.

Activities volunteers

Activities volunteers spend approximately two hours a week providing an activity group on the ward, engaging patients in activities they enjoy, for example crafting, knitting, jigsaws or reading the newspaper. These groups create a great opportunity to brighten up the day for those staying on the ward for a period of time and chance for patients to meet each other.

Ward support

Ward support make a fantastic contribution on the wards, and with the right training can provide companionship to patients provide practical support such as answering calls from patients and supporting at meal times. 

Matrix Health Ambassadors

Volunteers work with a member of Matrix staff on the Matrix community engagement van to provide outreach services in Norwich or work with a fellow volunteer to provide in-reach services to hostels, colleges and universities and other agencies or/and attend promotional events such as substance misuse roadshows, wellbeing events.

Meet and Greet

Meet and greet volunteers are the friendly face that will welcome a patient, family member, friend or visitor to the hospital, and take them to where they need to be. Our meet and greet volunteers make the experience of visiting the hospital a little easier, especially for those who have not used our services before, or might be a little nervous.

Volunteer with our colleagues at RVS at Norwich Community Hospital.

Retail Volunteers sell items such as food, drinks and hygiene products to patients, visitors and staff in our hospital or health care centre shops. Being in hospital or visiting friends and family can be a difficult time so volunteers will also be a friendly and compassionate point of contact for customers. 

Additional tasks will include cash handling and reconciliation and ensuring stock is replenished and rotated. Hospital trolley service volunteers are needed to help provide a trolley shop service within a hospital or other environment, offering refreshments, reading material and engaging socially with older people.

Volunteer with our colleagues at Norwich Door to Door

Norwich Door to Door provide transport using mini-buses with low steps and wheelchair lifts that can be booked in advance.  They also run day trips and some group hire. Their aim is to improve the quality of life for people by helping them to stay independent and involved in their communities. Norwich Door o Door volunteers might drive a mini bus, or assist passengers to make sure they have as an enjoyable journey as possible.